Chef Startup Inc. (hereinafter referred to as “our company”) recognizes the importance of protecting personal information obtained from stakeholders and considers it a fundamental aspect of our business activities and one of the most critical management challenges.

In order to provide our stakeholders with secure, safe, and reliable services, we have established the following basic policy, which is disseminated to all employees and strictly adhered to:

１，Basic Policy

  • Our company complies with the Personal Information Protection Act and other relevant laws and regulations. We also establish internal regulations related to personal information protection (hereinafter referred to as “our regulations”), implement them, and strive for continuous improvement.
  • We establish a management system for personal information protection and ensure that our regulations are known to officers and employees, emphasizing compliance.
  • We handle personal information provided by customers within the scope of explicitly stated purposes of use. Additionally, unless there is customer consent or a legitimate reason, we do not disclose or provide personal information to third parties.
  • We maintain the accuracy and currency of personal information, prevent unauthorized access, leakage, loss, and damage to personal information, and continuously improve information security.
  • We promptly and sincerely respond to inquiries and requests related to personal information from customers.

(Established on December 23, 2023) Chef Startup Inc., Representative Director and President: Shota Teranaka

２，Purposes of Using Personal Information

  • The purposes of using personal information held by our company include:
    • Business negotiations and meetings with customers
    • Sending products, materials, etc.
    • Providing information about services, events, etc.
    • Offering customer support and maintenance
    • Handling inquiries and consultations
    • Providing various membership services
    • Conducting service development, surveys, and monitoring
    • Fulfilling contractual obligations
    • Providing recruitment-related information and contacting job applicants (including internships)
    • Managing recruitment processes within our company

３，Appropriate Acquisition of Personal Information

Our company acquires personal information through legal and fair means.

４，Provision of Personal Information

  • Except in the following cases, we do not disclose or provide customers’ personal information to third parties:
    • When there is customer consent
    • Based on legal requirements
    • When necessary for protecting human life, body, or property, and obtaining consent is difficult
    • When outsourcing the handling of personal information within the necessary scope for achieving the purposes of use
    • In cases of mergers, corporate splits, business transfers, or other reasons for business succession
  • Regardless of the above, if it is deemed appropriate for our company to respond to customer service requests, inquiries, etc., through our affiliated companies or agents, we may provide the customer’s address, name, phone number, etc., to such affiliated companies.

Customers have the right to request the cessation of providing personal information to such affiliated companies.

５，Inquiries Regarding Personal Information

For inquiries related to disclosure, correction, deletion, etc., of customer personal information, please contact us via the inquiry form.

６，Other Matters

  • Access Information:
    • To provide better services, we may collect access log information on our website. Please note that collecting access logs is not intended to identify individual personal information.
  • Cookies:
    • We use cookies (Cookie) on parts of our site to enhance user experience. Regarding cookie and IP address information, we do not consider them as personal information since they cannot individually identify specific individuals. You can also reject cookie information through your browser settings.
  • Google Analytics Usage:
    • We collect and analyze access logs to understand site usage. Google Analytics is used for this purpose. Google Analytics collects logs using cookies without including information that identifies individuals. Data collected through Google Analytics is managed based on Google’s privacy policy.

For details on the collection and use of access information, please refer to the Google Analytics terms of use and privacy policy.

“Google Analytics Terms of Service”
https://marketingplatform.google.com/about/analytics/

“Google Privacy Policy”
https://policies.google.com/privacy